Rhinestone Transfers: Refund, Return & Exchange Policy

At Bling Press Designs, we want you to love your purchase! Because rhinestone transfers are specialty products that require proper handling and application, please review our policy before placing your order.

1. Returns & Exchanges

All rhinestone transfer sales are final. We do not accept returns or exchanges for:

• Change of mind or buyer's remorse.

• Incorrect size, color, or design selected by the customer.

• Duplicate orders placed by mistake.

• Transfers no longer wanted or needed.

• Transfers that have been applied, washed, altered, or damaged after delivery.

Please carefully review your order details before completing your purchase.

2. Refunds for Defective or Incorrect Orders

Your satisfaction matters to us. If your order arrives damaged, contains the wrong item, or has a verified manufacturing defect, please contact us within 7 calendar days of delivery.

To help us resolve the issue, please provide:

• Your order number.

• A description of the issue.

• Clear photos of the transfer and its packaging.

• If applicable, photos or a video showing the issue during application.

After reviewing your claim, Bling Press Designs may offer a replacement, store credit, or refund for the affected item, depending on the circumstances.

If the error or defect is confirmed, we will cover reasonable shipping costs associated with the approved resolution.

3. Application Issues

Rhinestone transfers require proper heat, pressure, application time, and peeling technique. Results may also vary depending on the heat press, fabric, and application conditions.

We cannot offer refunds or replacements for issues caused by improper application, incorrect temperature or pressure, insufficient application time, unsuitable fabric, or failure to follow the provided instructions.

If you experience an application issue, please contact us before discarding the transfer. We will do our best to help troubleshoot the problem.

4. Lost, Delayed, or Damaged Shipments

If your order arrives damaged during shipping or appears to be lost, please contact us promptly so we can investigate with the shipping carrier.

Delivery dates are estimates unless otherwise expressly guaranteed. Carrier delays are outside our direct control; however, we will work with you to resolve verified shipping issues.

5. Custom & Special Orders

Custom-designed, personalized, and specially produced rhinestone transfers cannot be returned or exchanged because they are made specifically for the customer's request.

Once production has begun, orders cannot be canceled. This policy does not exclude remedies for verified defects, incorrect items, or rights required by applicable law.

6. How to Request Assistance

Please contact Bling Press Designs through our website's contact page or by replying to your order confirmation email. Include your order number and any relevant photos so we can assist you as quickly as possible.

We review each request individually and reserve the right to request additional information before approving a claim.

Thank you for supporting Bling Press Designs! We appreciate your business and are committed to providing quality products and helpful customer service.